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Reply To: Browser problem – unable to access the BPS Pro download area

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Before I got into Software stuff I did a decade+ of computer help desk stuff/Network Admin stuff/Network Engineering stuff so it’s kind of like breathing to me if you know what I mean. ;)

Yep, your Profile/Profiles will be contaminated, your Registry and some other areas of your computer, but if you manually remove the offending crap from your Profile/Profiles then that will normally stop whatever is occurring so that you can move forward with the rest of the crap cleanup.

Make sure your Browser is closed/shutdown.  You want to manually delete everything that is in these folders first so that something is not automatically reinstalled again while you are doing cleanup (Windows 7 – other OS systems are similar):

Users\[your admin profile name]\AppData\Local\Microsoft\Windows\Temporary Internet Files\
Users\[your admin profile name]\AppData\Local\Temp\

Then look through all of your Profiles:  Local, LocalLow and Roaming for anything that looks like it should not be there.  If you have doubts then Google it.

When in doubt rename a folder before you delete it.  I like to rename folders with an underscore, which moves the folder up to the top of the directory/folder list.  Makes it easier to keep track of what you are doing.  Example:  Superfish renamed to _Superfish.

  • This reply was modified 6 hours, 29 minutes ago by  AITpro Admin.
  • This reply was modified 6 hours, 21 minutes ago by  AITpro Admin.
  • This reply was modified 6 hours, 16 minutes ago by  AITpro Admin.

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