I cross referenced your Forum user account to get your BPS Pro account info so that I could check the frontend of your website domains for anything unusual that could be causing this issue/problem on your site(s).
This website domain (domain name obfuscated): darxxxxxxxxxxxxxxxxxxx.org.uk is showing a couple of 403 errors for some additional frontloading plugin scripts that need to added/whitelisted in the Plugin Firewall whitelist text area. Copy the 2 plugin script whitelist rules below to the Plugin Firewall whitelist text area and do the rest of the Plugin Firewall manual steps below.
/clever-youtube-plugin/(.*).js, /thrive-visual-editor/editor/js/(.*).js
Plugin Firewall Setup Steps When Manually Adding Plugin Scripts To The Plugins Script/File Whitelist Text Area
1. Copy and paste plugin scripts/whitelist rules to the Plugins Script/File Whitelist Text Area.
2. Click the Save Whitelist Data button.
3. Click the Create Firewall Master File button.
4. Select the Plugin Firewall BulletProof Mode Radio button.
5. Click the Activate button to activate the Plugin Firewall.
Ok now back to troubleshooting the Quarantine issue/problem on your website. Do these troubleshooting steps:
Try and use the Delete File option for ONLY the auto_.htaccess file. Do NOT delete any other files in Quarantine. If the Delete File option does not also work then I will need to login to this website to figure out what is causing problems for / breaking BPS Pro Quarantine Form options on your website.
- This reply was modified 1 hour, 51 minutes ago by AITpro Admin.
- This reply was modified 1 hour, 50 minutes ago by AITpro Admin.