BPS does not have any code or features that are device specific (mobile devices/PC’s) or Browser specific (Chrome, Firefox, IE, Safari). Have you added any additional custom htaccess code to BPS Custom Code? Do you have any other plugins installed that could be conflicting with BPS? ie having 2 login plugins or 2 login features that are doing the same or very similar things will probably conflict with each other. You would use 1 login plugin or login feature and turn the other one off.
“The website was restored due to a problem” – this error sounds like the server/website is crashing and rebooting/reloading. Check your php error log and server logs for any clues to what is causing the problem with iPad devices. I assume you have tested more than 1 iPad device to eliminate the possibility that the iPad device itself is causing the crash (could be hacked, could have something installed that crashes your website/server).
BPS Pro Troubleshooting steps (just for reference)
http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting
- This reply was modified 20 hours, 31 minutes ago by AITpro Admin.
- This reply was modified 20 hours, 21 minutes ago by AITpro Admin.