When a User Account displays Locked Status you can unlock it. Let’s say a User Account was Locked for 10 minutes and the Lockout time has expired. When the User logs in the Locked Status is cleared because obviously the User Account is no longer in Locked Status. If someone else can login to a user account using the same password and another person cannot login with that same password then that means one of these problems is happening: the user is not entering the correct password, the user has something installed in the Browser that is breaking the login text field or fields (add-on, extension or other 3rd party applications) or there is something installed on the Users computer that is breaking the login text fields. That also applies to any Login form text fields: username or other form text fields.
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This reply was modified 20 hours, 42 minutes ago by
AITpro Admin.
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This reply was modified 2 hours, 13 minutes ago by
AITpro Admin.
