Reply To: JTC Anti-Spam|Anti-Hacker – Read Me First

@ Chris Moon –  you can use one of these BPS Pro troubleshooting steps here:  http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

BPS Pro Xternal Tools (XTF):
BPS Pro Xternal Tools (XTF) Guide
http://forum.ait-pro.com/forums/topic/xternal-tools-xtf-guide/

BPS Pro Xternal Tools (XTF) Video Tutorial
http://forum.ait-pro.com/video-tutorials/#xternal-tools

Note:  As of BPS Pro 11 the BPS Pro Xternal Tools Form can now also be used as a stand-alone form by copying it to your website root folder. If you want to reinstall BPS Pro using XTF and turn Off/deactivate AutoRestore do the steps below:
1. Unzip the bulletproof-security.zip file on your computer.
2. Upload the xternal.php file from the BPS zip file to your website root folder.  The xternal.php file is located here:  /bulletproof-security/admin/xternal/xternal.php
3. Go to the Xternal Tools page in your Browser: example.com/xternal.php.
4. Select the Turn Off|Deactivate AutoRestore|Quarantine (ARQ) XTF Form option and click the Submit Xternal Tools Form button.
5.  Use the Reinstall BPS Pro plugin files tool to reinstall BPS plugin files.

If you are unable to use the XTF Tools then just do the old school method – use FTP, rename the /_bulletproof-security/ plugin folder, login, rename the /bulletproof-security/ plugin folder name back to its name and correct the problem.

• This reply was modified 2 hours, 3 minutes ago by  AITpro Admin.