@ Deb – This is just something that we know and not something that you would probably be able to figure out because it is occurring at the server level and not the website level. The most obvious clue is that the Server Protocol is HTTP/1.0 in the Security Log entry you posted. Older Proxy servers use HTTP/1.0 instead of using the newer HTTP/1.1 Server Protocol. So it is dead giveaway that the server has a Load Balancer/Proxy installed. The typical solution is always the same for this type of Load Balancer/Proxy issue, which is to add the server’s IP address in the Additional Whitelist Tool. The reason that information is not posted in the beginning of this forum topic is because less than .05% of website owners could be affected by this.
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This reply was modified 6 hours, 14 minutes ago by
AITpro Admin.
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AITpro Admin.
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This reply was modified 6 hours, 8 minutes ago by
AITpro Admin.
