@ Mark – Most likely what is happening is that the Reset is working, but your site is probably being Brute Force attacked and new Security Log entries are being created so it appears that the Reset is not working. Our sites sometimes get attacked at rates of 100 Brute Force login attacks per second. So basically that means that even resetting the last Security Log alert would not make the Security Log alert go away because new Alerts would be displayed. We turn Off Security Log Alerts on all of our sites and I recommend that you do that as well. To turn Off Security Log Alerts go to the S-Monitor page > Security Log: New Log Entry Has Been Logged Alerts > Turn Off Displayed Alerts.
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