Reply To: Cannot load bulletproof-security/admin/tools/tools.php

Yep, the directory is the problem. Check out a screen shot for the main domain at http://www.managemagicjack.com/wp-content/uploads/2014/03/Main-domain.jpg, which shows the sidebar link for Pro-Tools in the status bar at the bottom of the page. The status bar shortened it a bit, but here’s the whole link:

http://www.lifeslittlechallenges.com/wp-admin/admin.php?page=bulletproof-security/admin/tools/tools.php

The link above works, as it points to tools.php in /wp-content/plugins/bulletproof-security/admin/tools/.

Conversely, the sidebar links for Pro-Tools in all the add on domains are similar; one is shown in the screen capture at http://www.managemagicjack.com/wp-content/uploads/2014/03/Add-ons.jpg . Note that the link shown in the status bar is significantly different, and only reads

http://www.site-solutions.com/wp-admin/bulletproof-security/admin/tools/tools.php

This sidebar link fails, as there is no /wp-admin/bulletproof-security/ directory. Given the absence of the /wp-admin/bulletproof-security/ directory, there can be no sub-directories or files, and subsequently there is no tools.php available; an error message is returned instead.

It appears my installation of BPS Pro is corrupted. How can I download another copy to replace the failed copy on the server?

Thanks.

• This reply was modified 2 hours, 50 minutes ago by  Dennis.