Everything seems to be in order, but problem persists. One item just surfaced the hosting support also referred me to this:
Making your php.ini file affect all child folders as well is referred to as making the file “recursive”. To make your public_html/php.ini file recursive, edit (or create the file if it doesn’t exist) your public_html/.htaccess file and add the following code:
suPHP_ConfigPath /home/username/public_html
This line you entered is specifying the directory where the php.ini is located that you want to make recursive. Be sure to replace username with your cPanel username.
How would I go about adding this custom code to htacess within BPS and where specifically does the code go?
Thanks for all the help, I think we are getting close.