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Reply To: WordPress Social Login – 403 error, unable to login

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Do BPS Pro troubleshooting steps 8 and 9 first to see if BPS Pro Login Security or JTC Anti-Spam / Anti-Hacker cannot be used with the WordPress Social Login plugin.  Typically you can only use 1 Login / Login Security feature at a time.

http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

8. If the issue/problem is related to Login Security turn Off Login Security on the Login Security & Monitoring page.
9. If the the issue/problem is related to JTC Anti-Spam turn Off JTC Anti-Spam on the JTC Anti-Spam page.

After testing whether or not Login Security or JTC are the cause for the login issue then move on to these troubleshooting steps below.  Test after doing each troubleshooting step to isolate exactly which BPS Pro security feature is causing the 403 error.

1. Make a backup of your .htaccess files first by going to the B-Core Backup & Restore tab page.  Select the Backup htaccess Files Radio button and click the Backup Files button.
2. On the Security Modes page Activate Default Mode for the Root Folder BulletProof Mode.
3. On the Security Modes page select the Delete wp-admin .htaccess File Radio button and click the Activate button to deactivate/delete the wp-admin .htaccess file.
4. On the Security Modes page select the Delete plugins .htaccess File Radio button and click the Activate button to deactivate/delete the Plugin Firewall .htaccess file.

After you have isolated which BPS Pro security feature is causing the 403 error post that information here so that we can provide a whitelist rule for the WordPress Social Login plugin.

  • This reply was modified 7 hours, 44 minutes ago by Avatar of AITpro Admin AITpro Admin.

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