Reply To: Plugins Have Disappeared After Updating – All Plugin Files Have Been Quarantined

[Topic merged into relevant existing Topic]

Hi, I just updated to version 9 and it said it completed the update and successfully re-activated. But when I clicked back to the Installed plugins page, I had a whole bunch of alerts saying basically that ALL of my plugins, includes BPS Pro, had been disabled since it could no longer find them. When I FTP to the site, all the plugin folders appear to be there, but all appear to be empty. What happened?

I did receive 3 quarantined files email alerts just prior to this happening, or maybe even at the same time, but now that the whole plugin is gone, how can I check what those files were?

The rest of the site appears good, just no plugins.

Thanks for the help, Alan

• This reply was modified 4 hours, 9 minutes ago by  AITpro Admin.
• This reply was modified 4 hours, 8 minutes ago by  AITpro Admin.