I downloaded the latest version of the plugin to a site that is hosted by iPage. I went through the PI configuration steps as I have done with about 25 other sites without a problem. However, this time, after it configured the secure htaccess file it did not allow me to complete the rest of the secure configurations and came back with an error message indicating that I was not an authorized user which totally blew my mind.
I used the control panel to disable the PI and even removed all the PI files from the folder. To make a long story short I had to chat with iPage support to get the htaccess file reset so I could access the WP admin control panel again. Please advise what the problem might have been to cause this since, as I mentioned before, I have used this PI with about 25 websites and have never has such an issue. Website is http://sosmartkids.com where this PI is currently NOT installed and I hestitate to try again for fear that the same issue might surface again.
Thanking you in advance,
Petester
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This topic was modified 1 day, 19 hours ago by
AITpro Admin.