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Reply To: BPS update – website has crashed

Great!  Glad you got this sorted out and thanks for letting us know what the cause of the issue/problem was.

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Reply To: PHP Info and PHP Error log not visible

Send the screencast video link to:  info at ait-pro dot com.

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BPS not accessible in Dashboard

Hi folks, I have been using BPS for several years with my WordPress site at https://www.fifthestate.org/ The site is working normally, but as of today I am not able to access BPS in my WordPress...

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Reply To: BPS not accessible in Dashboard

Try these steps and let me know if this works or not. 1. Use FTP or your Web Host control file manager and delete the /bulletproof-security/ plugin folder. 2. Reinstall the BPS plugin using the...

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Reply To: BPS update – website has crashed

The fact that the site was restored after deactivating the root and wp-admin folders, indicates to me that there is a clear compatibility or configuration  issue with the wp-typography plugin and BPS....

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Reply To: BPS update – website has crashed

Ok we will test the wp-Typography plugin and find the coding mistake/problem in that plugin that is causing this problem.  Is this the correct plugin:  https://wordpress.org/support/plugin/wp-typography

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Sovrn/Lijit ads – Ads blocked, 403 error

Email Question: I am seeing Sovrn/Lijit ads blocked with 403 errors in my BPS Pro Security Log.  Here is one of the Security Log entries. [403 GET Request: February 29, 2016 - 1:10 pm] Event Code:...

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Reply To: Sovrn/Lijit ads – Ads blocked, 403 error

The Sovrn/Lijit Ads Query String is violating 4 BPS Query String Exploits security rules. In order to allow the Sovrn/Lijit Ads Query String and not block it these 4 security rules below have been...

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Reply To: BPS update – website has crashed

Yep. Correct plugin. This reply was modified 1 day, 19 hours ago by  AITpro Admin.

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Reply To: BPS update – website has crashed

I have tested the wp-Typography plugin and used the default settings in the wp-Typography plugin and did not find any problems or conflicts between BPS and the wp-Typography plugin.  I see that the...

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Reply To: BPS update – website has crashed

Thank you for the information. I am inclined to suspect that the cause may have very well been the number of plugins installed. Question: Is it the amount of plugins installed or activated that can...

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Reply To: BPS update – website has crashed

The average number of plugins that most folks have installed is between:  5 and 25 plugins total.  The problem would be that your website is allocated a certain amount of memory by your server/host...

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Reply To: BPS update – website has crashed

Thank you very much for your  prompt and informative feedbacks. Checked my PHP info via BPS and it is the following: PHP Version: 5.6.17 PHP Memory Usage: 13.86 MB WordPress Admin Memory Limit: 256M...

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Reply To: BPS update – website has crashed

Ok then it does not appear to be a memory problem, which then leaves the possibility of certain settings in wp-Typography causing the problem or a combination problem where wp-Typography breaks...

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Reply To: BPS update – website has crashed

Wp-typography R.I.P.

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Reply To: htaccess Redirect Code – Where Do I Add Redirect htaccess Code

I am having an issue with important redirect rules which I need to set-up. Well, “may have an issue”, as I am unsure how the syntax should be, and thus don’t want to crash my site a dozen times trying...

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Reply To: htaccess Redirect Code – Where Do I Add Redirect htaccess Code

Yep, Query Strings are tricky due to the way all Browsers are designed to interpret/handle/process Query Strings, which start with the question mark to signify processing/handling of a Query String...

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Nextgen Pro uploaded images getting quarantined

I looked in the log file and I see that their in there as being quarantined but I don’t know what to do about it. I restored the files but how do I create a whitelist for the plugin to keep it form...

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Reply To: Nextgen Pro uploaded images getting quarantined

Do these steps below to create an AutoRestore wp-content folder exclude rule for the NextGen Pro wp-content folder: 1. Go to the AutoRestore page and turn Off AutoRestore. 2. Go to the Quarantine page...

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Reply To: Nextgen Pro uploaded images getting quarantined

Great, thanks for the quick reply too.

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