Reply To: Unknown Topic Title – pending new Topic Title
I obviously tried using the built in editor. I’ve been using BPS-Pro for some time. The symptoms started when I started getting a ton emails telling me that it had autoquarantined a file. Turns out...
View ArticleReply To: Unknown Topic Title – pending new Topic Title
The problems you are describing are not normal. I would like to login to this website and find out what is wrong with this website. ie another plugin is breaking BPS Pro functionality, server...
View ArticleCustom php.ini htaccess handler
Hi, I have added the path to the custom php.ini in the correct section of my htaccess file using the custom code option in the plugin and I have created the new htaccess file and activated it so I can...
View ArticleReply To: Website problems – pending final root source cause of the...
The thing is what I see is the something is wrong with the site itself or some part of the site and is not being caused by BPS Pro. I have been doing this a long time, BPS Pro has been around for 3...
View ArticleReply To: Backend Appearance-customize not accessible
Have you clicked the AutoMagic buttons and activated BOTH root folder and wp-admin BulletProof Modes? Here is a link below to the BPS troubleshooting help section which has steps to confirm, eliminate...
View ArticleReply To: Custom php.ini htaccess handler
You would need to check your web host help pages or contact your web host to find out which php/php.ini handlers to use for your host server. Custom php.ini files are not a one size fits all thing...
View ArticleReply To: Website problems – pending final root source cause of the...
Maybe I didn’t articulate the problem well. I’m hosted on Rackspace Cloud Sites and it’s a bit quirky. Instead of waiting an appropriate amount of time for a website to finish processing it will give...
View ArticleReply To: Website problems – pending final root source cause of the...
I believe a “node” error has something to do with Cloud services. Ok, but you are still looking at symptoms and not the root cause of the problem. While I was logged into your site I noticed that...
View ArticleReply To: Website problems – pending final root source cause of the...
Strange because this was the same site that you raved about in terms of performance and responsiveness when I thought it was slow. I’ll see if Rackspace can see something that’s going on. Some of my...
View ArticleReply To: Custom php.ini htaccess handler
I don’t have an issue or problem with the content of my php.ini because the custom php.ini was created by the host engineers for me and has been in use for over a year. It is only since I installed...
View ArticleReply To: Website problems – pending final root source cause of the...
I don’t actually remember logging into this site in the past, but if I said it was running great then I would be comparing that speed to the other 1,000’s of websites/web hosts/web servers that I have...
View ArticleReply To: Custom php.ini htaccess handler
Nope that is not possible. If you add the “correct” php.ini handler for your particular server then that is what the server will be directed to use. BPS does not do anything else with handling...
View ArticleReply To: Nextgen Gallery 403 error
As I said above it is an Admin. Here is the security log after changing the white list. Please remove it after you read it as I do not have time to edit out my ip info. [Security Log entries...
View ArticleReply To: Nextgen Gallery 403 error
Ok but in this particular case the Security Log entries are actually a symptom of another problem. The root problem is that the user’s ip address is not being whitelisted in the backend of the site....
View ArticleReply To: Nextgen Gallery 403 error
Oh hold on I just looked at the Security Log entries a little closer. I think what is happening is this user is doing some sort of “remote posting”. Do these steps below to whitelist the...
View ArticleReply To: Nextgen Gallery 403 error
Grrr I have him set as an Author. My bad. ADDED: Fix did not work since I guess he is Author status. This reply was modified 1 hour, 9 minutes ago by Glasairmell. This reply was modified 1 hour, 8...
View ArticleReply To: Nextgen Gallery 403 error
No problem, but you may also need to add that post.php skip/bypass rule too. 50/50 chance of that so once you make him an Admin then have him test things. If the problem is still occurring then add...
View ArticleReply To: Nextgen Gallery 403 error
Sigh, ok will make him an admin been putting that off for simplicity. This reply was modified 1 hour, 1 minute ago by Glasairmell.
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Reply To: Nextgen Gallery 403 error
That is why you setup automated backups for customers. So when they break their website, which they will do, then you just restore the last backup – been there and done that for many years.
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