I reviewed the information at http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting.
The only information in the security log is (which I would also love to fix):
[403 GET / HEAD Request: September 1, 2014 - 11:32 am] Event Code: BFHS - Blocked/Forbidden Hacker or Spammer Solution: N/A - Hacker/Spammer Blocked/Forbidden REMOTE_ADDR: 68.36.56.135 Host Name: c-68-36-56-135.hsd1.nj.comcast.net SERVER_PROTOCOL: HTTP/1.1 HTTP_CLIENT_IP: HTTP_FORWARDED: HTTP_X_FORWARDED_FOR: HTTP_X_CLUSTER_CLIENT_IP: REQUEST_METHOD: GET HTTP_REFERER: http://www.wpbns.com/ REQUEST_URI: /helpdesk/visitor/index.php?/LiveChat/VisitorUpdate/UpdateFootprint/_time=1409585569914/_randomNumber=50/_url=http%3A%2F%2Fwww.wpbns.com%2F/_isFirstTime=0/_sessionID=35lt0k43x7csik65y54fsk83ijtzkka0/_referrer=/_resolution=2560x1572/_colorDepth=24/_platform=Win32/_appVersion=5.0%20(Windows)/_appName=Netscape/_browserCode=MO/_browserVersion=5.0%20(Windows)/_browserName=Firefox/_operatingSys=Unkown/_pageTitle=V1BCTlM%3D/_hasNotes=0/_repeatVisit=1/_lastVisitTimeline=0/_lastChatTimeline=0/_isNewSession=1 QUERY_STRING: HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
But it’s not related to the Video Jacker plugin. The plugin is installed at /wp-content/plugins/video_jacker/
When I deactivate the BPS Pro plugin and set the ROOT .htaccess file to it’s basic format, the Video Jacker plugin runs fine. But when I have BPS Pro create its default .htaccess file in my ROOT .. Video Jacker plugin displays the problem.
So .. all I can tell at this point is that something in the default .htaccess file is blocking something that Video Jacker is trying to run.
Can you help and maybe tell me what I need to do?
Gary
- This reply was modified 55 minutes ago by AITpro Admin.