Reply To: 403 Error when logging out of website
Try deleting your Browser cache and plugin cache (if you are using a caching plugin). If that does not work then look at this WordPress forum topic for some other things to check....
View ArticleReply To: 403 Error when logging out of website
I have done the browser cache clearout and I tried three other browsers but none of them will allow me in. They just show the 403 error. I asked the client to try and login from their end and they...
View ArticleReply To: 403 Error when logging out of website
At this point you need to contact the Host for this website and have them check the Server logs to assist you. This serves multiple purposes. A lot of Hosts are now taking direct action to...
View ArticleReply To: 403 Error when logging out of website
Yup, already on that. It’s not my hosting company so I’ve asked the client to seek help. Many thanks for your time and patience. It is MUCH appreciated as there is nothing worse than the lost and...
View ArticleReply To: 403 Error when logging out of website
Here is another possibility/scenario that could cause a problem like this: If this particular website is a subdirectory website in a folder below the root of the hosting account root folder and an...
View ArticleReply To: Maintenance Mode – Network/Multisite parse error: syntax...
WP 4.0 got pushed back to next week. The tentative release date was Aug. 27. We also pushed BPS Pro 9.3 back a bit to take care of a couple of other things. BPS Pro 9.3 will be released between...
View ArticleVideo Jacker – unable to edit post
Need help. Conflict with plugin called Video Jacker When I installed this plugin, parts of it run fine. But there’s a specific part that doesn’t and I deactivated all plugins and reactivated BPS Pro...
View ArticleReply To: Video Jacker – unable to edit post
BPS Pro is a very advanced plugin that has built-in troubleshooting – all BPS Pro features can be turned On or Off to isolate exactly which BPS Pro is causing an issue or problem or to eliminate that...
View ArticleReply To: Video Jacker – unable to edit post
I reviewed the information at http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting. The only information in the security log is (which I would also love to fix):...
View ArticleReply To: Video Jacker – unable to edit post
Ok you have isolated the problem to the BPS Pro root .htaccess file by doing this using a manual method instead of using the BPS Pro troubleshooting steps, which is fine if that is the way you prefer...
View ArticleReply To: Video Jacker – unable to edit post
I will split the other separate issue/problem into another topic. What is the “/helpdesk” folder? Is the /helpdesk folder under your WordPress installation folder? Is this a 3rd party Live Chat...
View ArticleReply To: Video Jacker – unable to edit post
Ok I see that it is a 3rd party application call Kayako. I will split the forum topic and send you a link to that new forum topic.
View ArticleReply To: Video Jacker – unable to edit post
Hi. I did this, and the code is showing up in my root .htaccess file. But .. the Video Jacker plugin is still not working properly. This is driving me nuts. Here’s a snap shot of my .htaccess file...
View ArticleKayako – 403 error
[Topic manually created/split from existing Topic] Kayako is a 3rd party application installed in the /helpdesk folder: Solution for 3rd party applications installed outside of WordPress:...
View ArticleReply To: Video Jacker – unable to edit post
I will download, install the Video Jacker plugin and post the solution shortly. The Kayako 3rd party application forum topic has been created here:...
View ArticleReply To: Ongoing htaccess hacks – mobile device htaccess redirect hack
Thank you for the reply. This certainly helps. A common place that hackers are hiding the hacker files for this particular htaccess mobile device redirect hack is in the /wp-includes/pomo/ folder. I...
View ArticleReply To: Ongoing htaccess hacks – mobile device htaccess redirect hack
Yep, it is always worth a shot to see if you can do a manual cleanup, but watch/monitor all of your sites like a hawk for at least a week. It can be a very time consuming thing to create multiple new...
View ArticleReply To: Protect Login Page from Brute Force Login Attacks
I’ve read through the directions you’ve provided and I tried to update the custom content brute login field with the following content… # Protect wp-login.php from Brute Force Login Attacks based on...
View ArticleReply To: BulletProof Security Menus CSS and JS Not Displaying Correctly
[Topic has been merged into this relevant Topic] The tabs for some reason appear as a vertical list, when I submit the page http://staging.myriadsolutionz.com/img/screenshot-aitpro.png This reply was...
View ArticlePro-Tool String Finder – No results displayed, nothing displayed
Hi, I tried searching for a string in using the String Finder tool, but it seems to just refresh the page and do nothing. See screenshot below: [dead link - link removed] I am using WordPress version...
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