We spoke to GoDaddy and they confirmed that we can still add/upload anything we want under the wp-content and root folders. All WordPress core files (wp-admin folder, wp-includes folder, and all files in the root directory except for the .htaccess, robots.txt, and wp-config.php) are read-only and are locked down by GoDaddy changing ownership to “root” on those files. Also GoDaddy told us that all core files are set to Linux default permissions (folders are 705, files are 604). GoDaddy sets all its “Group” permissions to zero.
We were told by GoDaddy that the BPS Pro plugin shouldn’t have any issue accessing the root and wp-content folders when applying ARQ rules.
We can confirm that we have no problem uploading anything (files, folders) to the wp-content folder. The issue we’re having is that we are able to upload, via SFTP, files and folders into the wp-content folder without ARQ getting triggered and moving those folders and files into Quarantine; the same goes for folders that we upload via SFTP into our website root folder – ARQ only gets triggered when we upload single files into the root folder.
So, we just want to be really clear: When using SFTP/FTP to upload files or folders into either our website root folder or the wp-content folder, with the ARQ Cron running, ARQ should be catching those files and folders and place them into Quarantine, correct?
Your response from earlier seems indicates this:
“Yes the test files should have been quarantined and a mirror test folder should have been created in quarantine.”
If this is all correct, we want to know why ARQ is not behaving as expected.
Again, we are happy to provide login/SFTP information if needed.