Reply To: Random General Questions
Nope none of what you stated is correct. I have no idea how to explain this any differently or any clearer to you. 😉 So just let files be quarantined and restore them from quarantine when that...
View ArticleReply To: Random General Questions
Ok haha, well thank you for confirming the other approach (“just let files be quarantined and restore them from quarantine when that happens”) as this seems somewhat more secure (i.e. we never are in...
View ArticleReply To: Random General Questions
Yes, the test files should have been quarantined and a mirror test folder should have been created in quarantine. The only logical explanation I can think of why the files were not quarantined is...
View ArticleReply To: Random General Questions
Ah, interesting. Yes, the Owner is the same as the wp-content folder Owner. The folder permissions are 705. We haven’t personally setup anything restrictive, though this site is a GoDaddy Managed...
View ArticleReply To: Random General Questions
Go Daddy Managed WordPress hosting is a completely different animal so that changes everything: http://forum.ait-pro.com/forums/topic/gdmw/ They used to allow you to add anything you wanted under...
View ArticleReply To: Random General Questions
Wierd the last GDMW help statement completely contradicts the first help statement. So get them to clear that up for you and let me know which is true. This reply was modified 12 hours, 26 minutes...
View ArticleReply To: Random General Questions
We spoke to GoDaddy and they confirmed that we can still add/upload anything we want under the wp-content and root folders. All WordPress core files (wp-admin folder, wp-includes folder, and all files...
View ArticleReply To: Random General Questions
Yes, correct the files should be quarantined. So from all the GDMW help info you got, everything should probably be working normally. So send me the FTP and WP Admin login info to this site and I...
View ArticleBPS Pro Alert! Your site may not be protected by BulletProof Security
I’m on Knownhost, and I’m trying to figure out why I can’t turn on Bulletproof mode for my root .htaccess file. The admin bulletproof .htaccess goes in without a problem. I can generate and hit...
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
I assume the BPS Pro alert message you are seeing is the Alert message that I changed the title of this forum topic to? Try these steps first: 1. Go to the htaccess File Editor tab page. 2. Click the...
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
Ok, I am on the .htaccess tab, and I see the paragraph discussing the AutoLock button, but I see no actual AutoLock button anywhere.
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
Ok that means you have a DSO Server type and not a CGI Server type. The AutoLock button is only displayed for CGI Server types. Ok try these steps below and let me know if your root htaccess file is...
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
It still doesn’t work. Knownhost insists that they are doing nothing to cause this. The secure access info is not put into the public_html/.htaccess file.
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
I see that you installed BPS Pro on this site today. Was this site hacked in the recent past before you installed BPS Pro? It could also be a file permission or Ownership problem. Go to the BPS Pro...
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
There were some modified files injected, yes. Server AV software and Sucuri.net scans clean now. File perms and ownership look good. Info sent.
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
All direct email troubleshooting steps did not resolve the problem. Scheduled for login to this site between 7 and 8am PST tomorrow morning.
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
PLEASE NOTE: If you’re going to do anything that will take the site down for more than 60 seconds, such as turn off installed plugins, please wait until 3pm PST.
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
This site is completely clean of all hacker files and code. Reinstalling WordPress on the Updates page resolved the problem. That either means that hacker code still existed in one or more of the...
View ArticleReply To: BPS Pro Alert! Your site may not be protected by BulletProof Security
Ok, so after all was said and done, all the usual steps failed to resolve the problem, and all we really know is that sometimes corrupted WordPress core files can cause the .htaccess file to...
View Article