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Reply To: ICEcoder 403 error

If you’re asking me then you are in trouble.  ha ha ha.  I have no idea what your website architecture/structure is or how ICEcoder is supposed to work.

Have you already done the standard BPS Pro troubleshooting steps to see if BPS Pro has anything at all to do with this issue?  BPS logs all website errors whether they are related to or caused by BPS.  Since I have no idea really what your site or sites plural structure is then I cannot offer advice for each of the different sites.  Logically you would want to do troubleshooting steps 1, 2 and 3 and test.

http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

1. Make a backup of your .htaccess files first by going to the B-Core Backup & Restore tab page.  Select the Backup htaccess Files Radio button and click the Backup Files button.
2. On the Security Modes page Activate Default Mode for the Root Folder BulletProof Mode.
3. On the Security Modes page select the Delete wp-admin .htaccess File Radio button and click the Activate button to deactivate/delete the wp-admin .htaccess file.

Also post a BPS Pro Security Log entry that has to do with ICEcoder.  The log entry may provide clues as to what is being blocked.


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