Reply To: Quarantine Check All checkboxes not working in Firefox, not clickable
Thanks, yep I’m using firefox. regards, Chris
View ArticleReply To: Quarantine Check All checkboxes not working in Firefox, not clickable
[Topic has been merged into this relevant Topic] Ver 11: In quarantine page, I select the delet or restore and push the submit button. Nothing happens. All items remains there after refreshing the...
View ArticleReply To: Quarantine Check All checkboxes not working in Firefox, not clickable
@ Zsolt Edelényi – Are you using the Firefox Browser? There is a known CSS/Div problem with Firefox. For now use the Chrome Browser or another Browser. I will upload a new BPS Pro 11.3 zip file...
View ArticleReply To: Quarantine Check All checkboxes not working in Firefox, not clickable
A new BPS Pro 11.3 version zip file has been uploaded to the BPS Pro Secure Download Area and the API Server package distributor. Since this is a very minor bug with Firefox then releasing a new BPS...
View ArticleReply To: 500 server error
Hi, I promised to buy BPS Pro the weekend of 10/10, but better late than never, I just purchased BPS Pro and followed the instructions up to running the pre-installation wizard. As soon as I started...
View ArticleReply To: 500 server error
Sounds like a problem with some invalid htaccess code in the root htaccess file. Use FTP or your web host control panel file manager and copy your root htaccess file and send it to me and then delete...
View ArticleReply To: 500 server error
Oops, replied by email and not here. Wow, There is content in it as it shows it’s 15.7 K, but when I attempt to view it, the root htaccess file is blank. I deleted it. I’m unpacking the latest backups...
View ArticleReply To: 500 server error
This is from 9/21/15, but I don’t think anything would have changed since then. The Allow From IP address had become out of date as we had a blackout at my place recently and the router assigned me a...
View ArticleReply To: 500 server error
I do not see any invalid htaccess code, but the file you posted was a BPS free root htaccess file and not a BPS Pro root htaccess file. Send an FTP login and a WordPress Administrator login to this...
View ArticleMaster Slider – 403 error, Plugin Firewall whitelist rule
Im using a slider called master slider on a clients site, when I activate BPS, the slide show doesn’t work. When I look into the plugin whitelist, it isn’t there. Can I manually add it? Ive run the...
View ArticleReply To: Master Slider – 403 error, Plugin Firewall whitelist rule
You can use the BPS Pro cURL Scanner Pro-Tool to get all Plugin Firewall whitelist rules manually. Do these steps below and see if they fix whatever problem is going on with AutoPilot Mode: 1. Go to...
View ArticleReply To: Random General Questions
I just reinstalled wordpress after my old site was hacked. I had my host move the site to Oldsite and then delete it so I could start over. I got Bulletproof free and set it up, also followed along...
View ArticleReply To: Random General Questions
@ Marco – I checked the website URL you posted above and everything looks ok so I guess you already figured out what was causing the problem.
View ArticleReply To: Random General Questions
I actually ended up reinstalling WP through CPanel, again. I got hacked so I was reinstalling and such then decided to get BPS. i may have messed up the custom URL part of the setup .. This reply was...
View ArticleReply To: User Account Locked – User Account Locked Repeatedly, User...
Hello AITPro Admin: I’m a BPS free user and have had the same trouble with being locked out for a couple of days at a time from my account (am grateful that BPS is blocking these attacks though). Just...
View ArticleReply To: User Account Locked – User Account Locked Repeatedly, User...
Yes, you are correct. The default WordPress “admin” user account is the first user account that all hackerbots and spambots try. You need to create a new WordPress Administrator user account, log...
View ArticleReply To: AutoRestore|Quarantine Guide – Read Me First
As we understand it, adding an individual file to our site will automatically get recognized by ARQ and the file will be quarantined (at which point we could autorestore the file to permanently add it...
View ArticleReply To: AutoRestore|Quarantine Guide – Read Me First
If you are adding new files or folders manually you want to follow the “AutoRestore|Quarantine Manual File Editing/Uploading Correct Usage” steps in this forum topic. Click the “Add|Exclude Other...
View ArticleReply To: Random General Questions
Yes that is correct. I will use one of the examples from the Read Me help text on the Add|Exclude Other Folders & Files page. If you had a folder named “orange” and you want to monitor and...
View ArticleReply To: Random General Questions
We just uploaded a test text file to our Root Website folder using the “Correct Usage” steps. According to the definition above, this test file would be considered a non-WordPress file. Everything...
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